Susan S.

“I want to pass along an observation from the install. I was working from home and I overheard Dave explaining how and why he was doing a particular procedure the way he was to the assistant.  I was struck by Dave’s patience and his desire to share his knowledge to help a colleague learn.  Working in construction, I’m well aware that we need as much knowledge of the tricks of the trade shared between our experienced team members and our new workers.  Dave also gave me good advice on how to set my controls, when to turn on the humidifier and how to operate the new equipment most economically. Also to note – the basement was cleaner after Dave left than when he started. He swept everything up, carried out all the boxes and parts, and left my house immaculate.  He always let me know when he arrived and when he had to leave.  Thank you all for a most positive experience.  You are all a class act!”